brihi
1
Hi,
Among the many databases that I have, one does not sync with my iPhone or iPad.
It is very large database.
I have the database selected to sync both on my phone and ipad.
Does the database on the computer need a parameter to be turned on too?
I see the database try to sync as I see the it begin the process than is stops?
How do i get the synicng to be successful?
The very best,
-BrianP
What kind of sync location do you use? Was any error logged?
brihi
3
Hi,
Thank you for your support.
There are no error messages and I am signed up with iCloud.
The other databases I have are syncing properly or at least with most of the data.
It is just this one large database that begins then just ends.
The best,
-BrianP
How large is the database and how much iCloud space do you have?
brihi
5
brihi
6m
Hi,
The DevonThink database is 3.9 GB and iCloud has 1.36 TB of space left.
The best,
-BrianP
brihi
7
Hi,
The exact process is occurring on my iPhone. There is no triangle on the sync icon on either device plus there is no error message in the Windows.
Thank-you for th support.
-BrianP
In DEVONthink To Go, select Help > Contact Us to start a Support Ticket. Thanks!