# Paid through wire transfer but nothing is happening

**URL:** <https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427>\
**Category:** Editions & Licenses\
**Created:** [December 22, 2020, 1:31pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427 "2020-12-22T13:31:29Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![onno](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/onno/32/18041_2.png) [@onno](https://discourse.devontechnologies.com/u/onno)\
**Post date:** [December 22, 2020, 1:31pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/1 "2020-12-22T13:31:29Z")

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Hi there,

I am wondering if anyone can help. i paid for a license through wire transfer. But now nothing is happening. Did I do something wrong? I hope someone can direct me to a person that can help.

Probably did something wrong. I paid through Paddle. But all I get is and virtual assistant.

Thanks in advance

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**Author:** ![pete31](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/p/d26b3c/32.png) [@pete31](https://discourse.devontechnologies.com/u/pete31)\
**Post date:** [December 22, 2020, 1:40pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/2 "2020-12-22T13:40:30Z")

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Did you check your spam mails?

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**Author:** ![onno](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/onno/32/18041_2.png) [@onno](https://discourse.devontechnologies.com/u/onno)\
**Post date:** [December 22, 2020, 1:51pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/3 "2020-12-22T13:51:50Z")

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Yes, but nothing there.

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**Author:** ![pete31](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/p/d26b3c/32.png) [@pete31](https://discourse.devontechnologies.com/u/pete31)\
**Post date:** [December 22, 2020, 2:02pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/4 "2020-12-22T14:02:02Z")

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Some (free) mail provider filter spam so it doesn’t show up in Mail.app at all. In case you’re using such a mail I’d suggest logging into your web account and also checking there.

No other idea, sorry. @BLUEFROG?

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [December 22, 2020, 2:06pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/5 "2020-12-22T14:06:25Z")

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Welcome @onno

Did you download the application from our [Downloads](https://www.devontechnologies.com/support/download) ?

What are you expecting to happen?

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**Author:** ![onno](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/onno/32/18041_2.png) [@onno](https://discourse.devontechnologies.com/u/onno)\
**Post date:** [December 22, 2020, 2:06pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/6 "2020-12-22T14:06:36Z")

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Yes I did

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**Author:** ![onno](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/onno/32/18041_2.png) [@onno](https://discourse.devontechnologies.com/u/onno)\
**Post date:** [December 22, 2020, 2:07pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/7 "2020-12-22T14:07:18Z")

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I expect a license or a code to upgrade the test version.

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**Author:** ![onno](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/onno/32/18041_2.png) [@onno](https://discourse.devontechnologies.com/u/onno)\
**Post date:** [December 22, 2020, 2:08pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/8 "2020-12-22T14:08:18Z")

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I also have a ticket number now with you. #597584

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [December 22, 2020, 2:08pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/9 "2020-12-22T14:08:58Z")

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Please go to our [support ticket system](https://helpdesk.devontechnologies.com) and open a support ticket with Sales. Our sales expert can surely help you there.

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**Author:** ![onno](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/onno/32/18041_2.png) [@onno](https://discourse.devontechnologies.com/u/onno)\
**Post date:** [December 22, 2020, 2:09pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/10 "2020-12-22T14:09:21Z")

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I did. Thank you.

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [December 22, 2020, 2:09pm UTC](https://discourse.devontechnologies.com/t/paid-through-wire-transfer-but-nothing-is-happening/60427/11 "2020-12-22T14:09:37Z")

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You’rw welcome 🙂