I have some PDFs (naturally, all ones containing confidential data, meaning I can’t send a copy to support ) which won’t import to DT — the log window just says “Failed”. I’m currently running 2.0pb7.
Is there any chance of the next release expanding on this message a little? “Failed” is a very “computer says no”-type message — it doesn’t tell me WHY it failed. I tried double-clicking, hoping that a dialog would appear explaining the reason for the failure, but this didn’t happen.
The Console wasn’t very illuminating, either — there were some ATSFontFindFromContainer failed: count = 2 messages, but Preview and QuickLook also throw these and the document displays with no adverse effects.
Loading the document in Acrobat Pro and exporting as PDF/A (to avoid non-embedded font issues) didn’t help.
The most important issue here, though, is the totally unhelpful error message. I can see it failed, as it’s not in the list of documents. But I need to know WHY, so I can fix it!