Placeholders do not work for me

I have a problem with placeholders in templates. I generated a rtf document as a template. Within the template I used the placeholders


So I assumed that as soon as I create a document from the template that then the
creation date and the creation time would appear. However the document opens and
all that is shown is the formula:


But not the creation date and time.

What do I do wrong?

Thanks a lot for your help

Record-specific placeholders in templates aren’t supported as the record doesn’t even exist yet. You could use %date% and %time% for the current date/time instead.

Perfect, thank you very much !!!

As a follow-up, from the built-in Help > Documentation > Automation > Smart Templates section…