Printing an email, or not


I have just spent an hour or so trying to work out why I can’t print an email from within DT Pro Office.

The emails show up in the database and I can read them OK but if I try to print them I get a blank sheet. I can print images, PDFs etc with no problem, it is just the emails I have imported over time from Apple Mail.

Any suggestions, please?

Many thanks


Look at the icons shown in the upper right corner of an email (.eml) preview

If you hover the pointer over the 3rd icon from the left it will say “Text Alternative”. Click that icon. When Text Alternative is shown, you can print the email. What’s happening here is that the normal view is actually a preview, and the preview cannot be printed.

If you check the preference shown below (DEVONthink > Preferences > Email) you’ll always be in the Text Alternative view instead of the preview and you won’t have to click anything before attempting to print an email.

Thanks very much, I’ll check that out.



Korm, that was probably one of the most informative posts for me at least. thank you.