Problem importing mail

DEVONthink Tips
1

I’m a new user using DEVONthink Pro Office and am trying to import several email messages from mail.app. I have no difficulty importing the messages but I am not getting any of the images that are in the messages. I thought that with Pro Office I could get them.

In Preferences in the email panel I did check Download Remote Images in HTML Messages. When I open the imported email, wherever there should be an image there is just a space with a border with a ? in it.

I assume I’m doing something wrong or not doing something I should.

Any help would be appreciated.

Thanks,
Martin
Signal Mountain, TN U.S.

2

You will see the remote images, when you choose to let DEVONthink Pro Office display the alternative view, either by clicking this button in the bar above the displayed content … text_alternative.jpg
… or go > menu bar > view > text alternative (cmd + alt + p)

Please note, that DEVONthink Pro Office will in this moment load the images, just as Apple Mail would do. They are not saved locally by DEVONthink Pro Office.

3

Bernd:

Thanks so much. That did it. I appreciate the help. :smiley:

Martin