Problem - "Look up failed"


I am not getting any search results.

I use v1.5 - and nothing shows up in the log

I switched to v1.2

When I checked the log I saw this “Look up failed”

I deleted the preferences file but the problem persists in both versions.

Help - please - MBA project to complete :wink:


This may seem a stupid thing to ask but was your internet connection active? If so, were you on a network that might have certain of its ports closed to the outside? Were you perchance on a school network where certain types of searches, etc., are blocked?