I have decided to set up iCloud sync again (I forgot the encryption key for one of mu devices).
I have set up a new CloudKit sync location, having domed the previous one.
The databases appear in the right hand sync window but nothing seems to be happening. There is a line beneath the database saying “Not yet synchronised, upload database”. There is nothing to suggest any activity and after leaving it for a while nothing seems to have changed. I have checked the handbook but I can’t see anything about uploading the database. How do I sort this out?
As you can see, the message you mentioned appears for “Bücher”, because I did not select that one (no need to sync it). All the other databases are synchronised.
There is, BTW, a whole chapter on sync in the manual. All steps are detailed there. Worth reading, like the rest of this document. Quoting:
And every sync is conceptually the same, following the same essential pattern shown here:
Enable a location (with or without an encryption key) on Mac A.
Upload a database to the sync location.
Enable the same location in DEVONthink on Mac B, making sure to use the same encryption key, if specified.
Import the database or merge with the existing sync data.
Could be something going on with Apple’s iCloud (CloudKit). Some people report fantastic and reliable sync … whereas other reports less reliability than that.
Do you need third part internet synching. Perhaps also setup Bonjour sync between/amongst your devices which is recognised as being the quickest and most reliable. Then work to debug Apple’s service.
I had to type in foobar as foo has too few characters.
Unfortunately the same problem recurs, the log again advises invalid encryption key.I am wondering if the previous sync store is still in situ and thus blocking any attempt to create a new one.
You deleted them from where? If you are syncing multiple devices to a sync location, those devices will continue to sync unless those syncs are disabled or removed.
I have decided to set up iCloud sync again (I forgot the encryption key for one of mu devices).
I’m not understanding why you deleted the location because you forgot the key. That does not clean the location nor does it have any effect on the encryption key in use. You should have disabled the sync on all but one device then cleaned the sync location on one, often a Mac. After a successful clean is reported, you could open the sync location info and modify the encryption key. After that, you’d enable syncing the desired databases. Once that’s accomplished, you’d need to modify the encryption key for the sync location on the other devices, then enable the sync locations.