Problem with OCR "Image File Cannot be Opened"

DEVONthink
1

Hello,

I was trying to save a binder I’d created by scanning in a bunch of documents and I got this error message:

7:50:46 PM: Page 4 of the image file cannot be opened due to the following error: Internal program error:
/Volumes/LaCie/Builds/TFS/OCRT_Unix/OCRT/Image/Formats/Darwin-Pdf/Src/PDFReaderImpl.mm, 217. FileName = /Users/richardnewman/Library/Caches/TemporaryItems/DEVONthink 3/April 2020 Bills.pdf

I also seem to have lost the entire file. That’s not the end of the world. I’d like to know, before I start trying to OCR and save any other binders, if this is a problem I need to address first.

Thanks,

Rich Newman

2

Hold the Option key and choose Help > Report bug to start a support ticket.