I am trying to use DevonAgent Pro 3.0 via my university proxy server.
The proxy is successfully set up on MacOS 10.6.8 by a reference to my institution’s .pac file in the System Preferences, and the network connection is flawless: browser, twitter, email,… everything just works fine.
The DevonAgent browser also works well, as does any DA search via the main application window.
I have problems with menubar-initiated searches, however: I fail to receive any search results and instead get the response depicted in the screenshot attached. Please note that the problem persists with any search engine set.
This is truly puzzling since, as I said, in every other sense DA cooperates with the proxy flawlessly.
UPDATE: Could it be that menubar-initiated searches attempt to access the internet via some obscure TCP/IP port?
I tried with the MacOS X firewall on and off but the symptoms remain the same: Searches from the menubar yield no results.
As for ‘different settings for pro/express’, in your own words, I am not sure. What kind of settings are you referring to? I have played with the DA Preferences pane (Command+,) exhaustively but failed to make any progress.
Any debug logs that I could track down and send to you? It is a pity not to be able to use DA Express behind my institutional proxy server (which allows access to the majority of databases), especially not knowing the reason for that…