Problem with Web Archives

DEVONthink
1

I’m using DEVONthink Pro Office (2.11.3) on my Mac for more than one year now. It has been a few days since I noticed that all the pages I registered on Internet sites such as “web archive” are displayed in a strange way (see jpg n.1) like a thumbnail. Today I tried to memorize the same page, again as a “web archive”, and it appears correctly (see jpg n.2). I’m always used the last version of Chrome while recording pages.

The problem is that I tried to check other pages in my database that I had registered as a “web archive” and all (!) appear incorrectly. I’m sure this didn’t happen before. Is it possible to solve this problem without forcing me to re-register all the hundreds of pages I recorded during the year as a “web archive”?

Note: I am sure that all the pages that I recorded as “web archive” during the year were displayed normally until a short time ago, and not as a “thumbnail”.

Thanks for any help,

2

Are these two different machines?
If so, are they running teo different operating systems?

3

I’m using the same database synchronized (dropbox) and accessed on two machines. The problem is on both the machines… For sure - before something happened - on both machines “web archives” were displayed correctly.

Edit: one machine run Sierra 10.12.6, the second Mojave.

  • Marco.
4

The web archives from Mojave are incompatible with Sierra and caused crashes. This is an Apple issue, not a DEVONtech one. Capturing another format, on Mojave at least, or updating the second machine to Mojave is advised.

5

Thanks Jim, got it.
Unfortunately “Apple” has long accustomed us to not receiving good performance on their operating system. How sad…

  • m.