Purchased 2 copies of Pro Office Bundle, but no license emai

DEVONthink Tips
1

Bought two copies of Infoworker’s Pro Office Bundle last night EST (GMT-5), but never received an email with license info? I created a ticket a couple hours ago with the Support Center (Ticket #126727), but given how late in the day it’s getting on the DT side of the pond, I figured it might be worth tossing a thread out there as well?

Would really like to get it resolved ASAP as I’m currently locked out of my DB, which was running on a beta version :slight_smile:.

Thanks in advance for any assistance you can provide!

James and Susan

2

I have just replied to the ticket. No need to contact us multiple times, we have just reached our support capacity at the moment so things are slightly slower than usual.

3

Thanks Eric!

Got the resent license codes, and appreciate your help!