Purchased a license but can't enter license code.

DEVONthink Tips
1

Hello all,

I’m having trouble entering my license code and am hoping you can help. Basically, the “register” button is grayed out, even after i enter the number.

Here’s my system:
G5
OS 10.3.3
DEVONthink 1.8.1b

I tried trashing the app and all preferences and re-installing but it didn’t help.

Thanks in advance.

2

Just copy the exact (!) name, organization and license code from the registration email and the registration button will be enabled.

3

Of course that worked!
I usually don’t use a space in my company name but the license does. Hadn’t noticed that little detail.

Many thanks for the quick, helpful response.