Right-clicking takes forever


The first time I right-click on an item in DT3, the beachball spins sometimes for as long as 30 seconds (or more) before the menu appears. This only seems to happen the first time I right-click. After that, it seems to work fine. Nonetheless, it is kind of annoying and I am wondering if there’s anything I can do to stop it.



When is the last time you rebooted your machine?
If not recently, do it and see if the issue persists.

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What was actually selected?

This is a problem I have been having on my desktop only, not my laptop, but I won’t be near my desktop until some time next week. I’ll reply in more detail then.

Now that I am back in front of my desktop: the same thing happened again just now. I started the computer maybe an hour or two ago, but I did have a lot of databases open at one time, 28 of them, in case that makes a difference.

Also, it does not seem to matter what I right-click on. This time, it was a PDF. At other times, it’s been an rtf file.


28 open databases is an unusually high number.
Do they all need to be open simultaneously?

Hold the Option key and choose Help > Report bug to start a support ticket.

If this should happen again, then please launch Apple’s Activity Monitor application (see Applications > Utilities), choose the frozen DEVNthink 3 in the list of processes, select the menu item View > Sample Process and send the result to cgrunenberg - at - devon-technologies.com. Thanks in advance!