Running DEVONthink 4 which I previously purchased but being prompted to "Buy Now"

DEVONthink
1

I rather suspect I am getting this message as I am on a new iMac desktop. The advice on the internet seems to be to delete DEVONthink 3 and then activate DEVONthink 4. I never got around to deleting DEVONthink 3 before my previous iMac suddenly died on me and my information was migrated from a backup to the new iMac. I just wondered if there is an actual uninstaller for DEVONthink 3 and how I actually go about entering the licence key to activate DEVONthink 4.

2

In the menu bar: DEVONthink > License…. What do you see?

Also, you probably want to remove the seat from your old iMac. You can do that from your costumer account on devontechnologies.com.

1 Like
3

When I click on DEVONthink it actually says “Enter License” on the drop down menu which is a pretty good indication that it isn’t active. I will look at removing the seat from my old Mac - thanks.

4

On the new Mac…

  1. Log into your DEVONtechnologies customer account.
  2. Click the appropriate product in the Your Licenses section to display your licensing information.
  3. In the Devices section, press the Edit button.
  4. Press the encircled minus (-) button next to the device from which you want to remove the seat.
  5. Scroll to the top of the page and press the Activate button.
1 Like
5

Thanks Bluefrog. It’s morning here in Australia so I have just seen your message. I will follow what you said but just wanted to ask if it matters whether I follow the above steps before or after deleting DEVONthink 3 from my new Mac? Also is there an uninstaller or do I just drag the application to the Bin.

6

On the new Mac first move the DEVONthink 3 application (and only the application) to the trash and empty the trash. Then install DEVONthink 4 if it’s not already installed and finally follow the above steps.

7

Thanks - yes DEVONthink 4 is installed but I just hadn’t got rid of DEVONthink 3.