Safari extension can't be installed after 2.8.7 update

avatar · October 15, 2015, 1:59pm

Updated to DTPO 2.8.7 and immediately got an error message from Safari (version 9, on El Capitan) saying "Safari can’t install this extension. An error occurred while installing the extension ‘Clip to DEVONthink’. "

cgrunenberg · October 15, 2015, 2:15pm

That’s unfortunately a random issue of Safari on El Capitan. On some systems the extension can be installed, on others not. But the extension will be also available in the Safari extensions gallery soon and hopefully that will be more reliable.

avatar · October 15, 2015, 3:02pm

Random - is that based on your own testing? User reports? Wonder what determines success or failure? Guess I’ll wait for the “gallery” version …

BLUEFROG · October 15, 2015, 7:13pm

User reports and our attempts to replicate the issue consistently (which we have NOT been able to do).

cgrunenberg · October 16, 2015, 8:20am

Based both on our experience and user reports.

irvingp · November 16, 2015, 8:09pm

Any idea when this will be corrected? I really miss having this feature available.

Thank you

BLUEFROG · November 17, 2015, 1:49am

Go to safari-extensions.apple.com/det … 679S2QUWR8

marianoiannuzzi · January 1, 2016, 6:04pm

Hello,

I unsuccessfully tried to install the extension from DTPO and from Safari’s extension site (I see no option to install the extension, see attachment).

Is this a known issue in El Capitan? is there a workaround?

Thanks

Mariano