Safari extension not working after DTPO update

DEVONthink Tips
1

I just updated to v2.3.5 of DTPO and now my safari extension is no longer activating the clip page. Any clue why?

2

Actually ALL of the extensions are currently broken in the DTPO 2.3.5 update.

If you clip a page as a note, it will work.

If you clip a page as any other option (Web Archive, PDF, PDF paginated, etc) it will always save it as a “bookmark” instead.

Please fix this as the product has become unusable at the moment.

3

Thanks Pete.

I find it disappointing that no one from DevonTech has responded to this question.

That said, I just retested and now the extension is working. I’m on Safari 5.1.6

4

They are all working here. ( DtPO 2.3.5, Safari 5.1.7, OS 10.7.4)

If I had this problem, I would reinstall the extensions from the menu bar > ‘Install Add-ons’ and in Safari I would check if there is not an older extension that conflicts with the latest version which is v 1.2.1, see Safari > Preferences > Extensions.

And maybe you want to delete the cache, menu bar > DEVONthink Pro (Office) > Empty cache.

While the forums are a great place to find help and support and while DEVONtech is also active here, you will get official support via opening a support case, see menu bar > Help > ‘Support assistant’ or ‘contact us’.

5

Thanks guys.

I uninstalled DTPO, all DT extensions (Safari/Chrome/Firefox).
Rebooted.
Reinstalled DTPO & all DT extensions.

Seems to be working fine now.

Also running. DtPO 2.3.5, Safari 5.1.7, OS 10.7.4