# Scanner dialogue not displaying

**URL:** <https://discourse.devontechnologies.com/t/scanner-dialogue-not-displaying/15400>\
**Category:** Tips\
**Created:** [March 13, 2013, 1:19am UTC](https://discourse.devontechnologies.com/t/scanner-dialogue-not-displaying/15400 "2013-03-13T01:19:52Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![mfuggle](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/mfuggle/32/40_2.png) [@mfuggle](https://discourse.devontechnologies.com/u/mfuggle)\
**Post date:** [March 13, 2013, 1:19am UTC](https://discourse.devontechnologies.com/t/scanner-dialogue-not-displaying/15400/1 "2013-03-13T01:19:52Z")

</div>

I have upgraded to DEVONthink Office Pro version 2.5.1 and I can no longer see the scanner dialogue box. I am not certain that it has been caused by the upgrade but it seems coincidental. I have attached an screen shot.

Image Capture displays the scanner dialogue box correctly.

Cheers  
Martin Fuggle

 ![Scanner dialogue box.jpg](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/2/2c5980b17912e0b4887f16984a9970c28ac7fde7.jpeg)

---

<div class="post-metadata">

**Author:** ![mfuggle](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/mfuggle/32/40_2.png) [@mfuggle](https://discourse.devontechnologies.com/u/mfuggle)\
**Post date:** [March 16, 2013, 1:18am UTC](https://discourse.devontechnologies.com/t/scanner-dialogue-not-displaying/15400/2 "2013-03-16T01:18:47Z")

</div>

User error - sorry for troubling the forum.

Cheers  
Martin Fuggle

---

<div class="post-metadata">

**Author:** ![system](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/4/4e6ff70c96be2eb307a274d890bba8d71ba671b3.png) [@system](https://discourse.devontechnologies.com/u/system)\
**Post date:** [January 21, 2022, 11:18am UTC](https://discourse.devontechnologies.com/t/scanner-dialogue-not-displaying/15400/3 "2022-01-21T11:18:11Z")

</div>

Closed on January 21, 2022, 11:18am UTC