Trying to scan in a document from my wireless OfficeJet and constantly getting this: Action Required: Error: Officejet 7610 Series [5AF8F1]. An error occurred during scanning.
Scans work fine outside of DTPO. What am I missing?
Quit any external apps you’re scanning with, then quit and relaunch DEVONthink.
Thank you. I will do that in the next scan.
Does not solve the issue. No other apps running other than DTPO and still get the error, even after restart.
Hold the Option key and choose Help > Report bug to start a support ticket. Thanks.
Done.
Looks like the only way to scan a document into 3.0 beta is with a SnapScan scanner.
You seem to have a specific issue in your environment. I can scan to an HP OfficeJet Pro 8710 without incident here. Your ticket has been sent to Development. Thanks for your patience and understanding.