Is anyone using DT 3.0 with a scanner in the Brother DCP series? I’m having some trouble getting my DCP-7045N ready for macOS 10.15. Scanning from within DT3 often produces garbled scans, whereas the Image Capture app works OK as far as I can see.
In more detail: Everything works fine with the ancient Brother software (ControlCenter 2.17.10), but this is 32-bit and so won’t run under Catalina. From Brother’s rather confusing “Catalina Support Statement” it seems they won’t be updating ControlCenter, and I think my scanner is too old to work with Brother’s newer iPrint&Scan software.
This leaves me with the option of using the Image Capture scanner driver, which Brother says they will update for Catalina. Used within the Image Capture app itself the current version of the driver seems OK, but scanning directly from DT3 I get mixed results. Sometimes it works, but often I get a garbled scan: there are marks on the page, but not in the right places. In addition, sometimes the scanner interface in DT3 becomes unresponsive and I have to use the “gear” button to disconnect and then re-connect.
I have tried to troubleshoot with different scan types (flatbed/document feeder, colour/mono, resolution, destination) but have not been able to discover if certain combinations work better than others. The fact that the scan settings don’t stick makes the job a bit harder.
Of course, everything might start to work properly with the forthcoming Catalina version of the scanner driver. But I’d prefer to get it sorted before I upgrade. The DCP-7045N has done me well for many years and I’d rather not cough up for a new scanner if I don’t have to.
Anyone else seeing problems?