Smart Rule to move email from inbox doesn't seem to work in DT 3 beta 7

Finhaven · September 10, 2019, 2:49pm

I created a smart rule to move emails with a certain subject “Google Alert” that have been moved from Apple Mail to the Global Inbox. I want them to be moved to a Reading List in a Database called Research. It seemed to work once or twice and now when I apply rule the items are still visible in Global Inbox ? Also two ppt that should be moved with another smart rule are still sitting in the Global Inbox.

Any suggestions ?

BLUEFROG · September 10, 2019, 2:59pm

I want them to be moved to a Reading List in a Database called Research.

Note there is no Reading List per database. There is only one global Reading List.

It seemed to work once or twice and now when I apply rule the items are still visible in Global Inbox ?

Adding items to the Reading List doesn’t move them from their locations.

Please post a screencap of the smart rule.

Finhaven · September 10, 2019, 4:24pm

Hi, not too the Reading List location or filter but to a Group I called Reading List in my database called Research

Finhaven · September 10, 2019, 4:25pm

BLUEFROG · September 10, 2019, 4:52pm

Thanks!
What version of DEVONthink are you running?

Finhaven · September 10, 2019, 4:53pm

DT Pro 3.0 Beta7

Finhaven · September 10, 2019, 4:58pm

I also realized I was pointing to the Reading List with DT I have changed that to add tags to document

BLUEFROG · September 10, 2019, 5:01pm

Are these items already in the Reading List group in your database?
Are these newly imported and left behind or were they there before you created or finalized the smart rule?

Finhaven · September 10, 2019, 5:07pm

They are not in my Reading List Group in the database
These are newly imported and I Apply Rule and nothing seems to happen

BLUEFROG · September 10, 2019, 5:25pm

Hold the Option key and choose Help > Report bug to start a support ticket.
Thanks!

cgrunenberg · September 11, 2019, 7:22am

How do you exactly import the emails?

Finhaven · September 11, 2019, 2:26pm

Applescript for Apple Mail and create a Rule in Preferences

cgrunenberg · September 11, 2019, 2:29pm

By default scripts don’t trigger smart rules in DEVONthink 3 as the results of scripts should be predictable. One workaround might be to perform the smart rule e.g. hourly.

Finhaven · September 11, 2019, 2:35pm

Thank you. That is how the rule is put together. The problem is even when the Rule supposedly runs, nothing happens. The file is not moved to the group I have pointed it to. I do see a message in the log say UUID already exists in database. Is this due to the fact that the email title is identical ?

cgrunenberg · September 11, 2019, 2:43pm

Is this a customized script? It’s possible that an email with exactly the same message ID exists already in the destination database.

Finhaven · September 11, 2019, 2:48pm

No it is the applescript installed with Devonthink. But each message is unique in content but the title is the same. The Rule worked fine for the first few days but just seems to have stopped

cgrunenberg · September 11, 2019, 2:52pm

Title & content don’t matter, only the message ID. But sometimes buggy email clients/servers send emails with identical message IDs. If you export & zip some of these emails and send the archive to cgrunenberg - at - devon-technologies.com, then I’ll check this.