# (solved) Inbox not up to date

**URL:** <https://discourse.devontechnologies.com/t/solved-inbox-not-up-to-date/73513>\
**Category:** DEVONthink\
**Tags:** devonthink3\
**Created:** [November 16, 2022, 4:55pm UTC](https://discourse.devontechnologies.com/t/solved-inbox-not-up-to-date/73513 "2022-11-16T16:55:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Rainer](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/r/58956e/32.png) [@Rainer](https://discourse.devontechnologies.com/u/Rainer)\
**Post date:** [November 16, 2022, 4:55pm UTC](https://discourse.devontechnologies.com/t/solved-inbox-not-up-to-date/73513/1 "2022-11-16T16:55:46Z")

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When using the SHARE mechanism within MacOS or iOS (e.g. from Safari) the respective documents are copied to the global inbox within DEVONthink. However, after some time (usually hours after the last start of DEVONthink on my Mac), I recognize that documents in the Inbox are visible via Finder but not visible within DEVONthink. I then restart DEVONthink and everything is working fine.  
Are there any ideas about that behaviour???

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [November 16, 2022, 5:38pm UTC](https://discourse.devontechnologies.com/t/solved-inbox-not-up-to-date/73513/2 "2022-11-16T17:38:05Z")

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Hold the **Option key** and choose **Help \> Report bug** to start a support ticket.

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**Author:** ![Rainer](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/r/58956e/32.png) [@Rainer](https://discourse.devontechnologies.com/u/Rainer)\
**Post date:** [November 16, 2022, 6:17pm UTC](https://discourse.devontechnologies.com/t/solved-inbox-not-up-to-date/73513/3 "2022-11-16T18:17:12Z")

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done

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**Author:** ![system](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/4/4e6ff70c96be2eb307a274d890bba8d71ba671b3.png) [@system](https://discourse.devontechnologies.com/u/system)\
**Post date:** [November 15, 2025, 6:17pm UTC](https://discourse.devontechnologies.com/t/solved-inbox-not-up-to-date/73513/4 "2025-11-15T18:17:48Z")

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