iMac OS Mojave 10.14.6, DT3 3.9 Safari 14.1.2
(To log in to this Community board I am having to use Firefox.)
Having installed the latest release, I am experiencing a problem with the sorter: whilst the sorter displays the content, the Add won’t (save). So the only way I can get Add to work is to hide the sorter and re-open; after that, Add works ok.
I cannot upgrade the OS because I have two otherwise incompatible apps in daily use.
Could you send a copy of the console.log file to me. The easiest way to do this is in DEVONthink select the Help menu and whilst pressing the Option key select "Report Bug ". If you could add somewhere in the email “for the attention of Alan” that would be great.
Same or similar problem when using the share function from Agenda into DT. It seems to pop up the sorter window (not tab or menu extra), no matter the preference in DT. I can use it once, but then every subsequent time until I restart DT the Save option is unavailable.
fortunately, in my case, the content of the sorter is ‘saved’ even though Add doesn’t work as it should, meaning that when on the second attempt Add does work the content remains as is.
Experimenting, I have noticed something that might assist in remedying the problem.
When the sorter is hidden before it is opened, ADD is greyed out. On opening enter some text and ADD is still greyed out. Hide the sorter, open it again and ADD works.
So the problem might be in the sorter movement. - which would explain why the issue occurs regardless of the OS.