sorter problem

My Sorter app won’t work. It had been working fine, but today I changed the view and resized it a bit. Now I get this odd behavior.

The app tab is on the right side of the screen, and when I click on it, it opens properly. But when I click on the new note icon, the app suddenly closes and reduces back to a tab. When I use the short-cut key I’ve assigned, the app jumps open, then jumps closed again.

I’ve tried resetting the Sorter preferences in several ways (including the Terminal command suggested in the manual); I’ve restarted my computer; I’ve even deleted my copy of DTPro and reinstalled it—all with the same result.


My system: MacBookPro, 15" mid 2010, OS X 10.9.2, DevonThinkPro Office 2.7.5

Try the following:

  1. Close the sorter and DEVONthink Office

  2. Open the terminal application and run the following command:
    defaults delete com.devon-technologies.think-sorter

  3. Restart DEVONthink and the sorter

Worked beautifully. The Sorter is back to normal. Thanks so much for the great advice.