# Sudden loss of ability to sync

**URL:** https://discourse.devontechnologies.com/t/sudden-loss-of-ability-to-sync/69078
**Category:** DEVONthink
**Created:** [January 20, 2022, 3:36am UTC](https://discourse.devontechnologies.com/t/sudden-loss-of-ability-to-sync/69078 "2022-01-20T03:36:00Z")
**Posts on this page:** 1
**Showing post:** 12

<div class="post-metadata">

### Author: ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [January 20, 2022, 9:13am UTC](https://discourse.devontechnologies.com/t/sudden-loss-of-ability-to-sync/69078/12 "2022-01-20T09:13:52Z")

</div>

In that case cleaning the sync store and uploading the database(s) again is unfortunately necessary. Before cleaning the sync store please ensure that the databases on your Mac are fine (via _File \> Verify & Repair Database…_) and that there are no pending items (by performing a toolbar search for `item:pending).

---

_[View the full topic](https://discourse.devontechnologies.com/t/sudden-loss-of-ability-to-sync/69078)._