Sync "Broken" after moving DT to new computer

DEVONthink
1

I recently acquired a new MacBook Pro. I successfully moved DT from my MacBook Air. However, the sync appears to have “broken.”

Should I delete the remote databases on my iPad and iPhone and start again?

What sync method is the most reliable?

2

More details would of course be useful.

3 Likes
3

Sounds like sync on new MacBook Pro not setup yet/correctly?

Some details needed by @cgrunenberg and others that would start the debug process include:

  • what sync method did you use on the MacBook Air?
  • is network working properly on the new MacBook Pro?
  • Do you intend to keep the sync method used on MacBook Air now that you have a new machine?
  • will you include the MacBook Air syncing with the MacBook Pro?
  • are any other devices, e.g. iOS devices, involved?
  • If using a third-party cloud service (like Dropbox, Apple’s CloudKit/iCloud, etc.) do you really need syncing when “out and about”, e.g. someone at the base needing the results of those synchs?
  • After setting up sync on the new machine (Macbook Pro), what error messages were presented? What information is in the DEVONthink log?
  • screen shots of any error messages would be useful.

FYI, I rely on Bonjour for all synching, supplemented by an in-house WebDAV server running on a NAS. I don’t use any internet-based cloud services. As reported here (you can read these reports), Apple’s CloudKit and iCloud are unreliable for many. Your mileage may vary.