Sync/highlighting/annotating COLLAPSE with DT3 and DTTG

Hi everyone,

I use DTTG to annotate files while reading them and haven’t had any issues til now. Suddenly, as I was reading a document, it seemed that all the highlights and annotations I’d made collapsed on top of each other, making the doc and the annotations illegible. It is a 300-ish page book, I only annotated about 20 pages of it, and as I scroll, this is all I can see.

I tried closing the app on iPad and Mac and no dice. Currently on DTTG 2.7.9 and DT3 3.6.2… though currently downloading the DT3 update and hoping that will help.

Has this happened to anyone else?

Just installed DT3 update and no change.

The current version of DEVONthink is 3.6.3.
Does the condition propagate to DEVONthink To Go once it syncs?

Yes I have the current version 3.6.3 now. And yes it appears the same on both DT3 on Mac and DTTG on iPad Pro.

Please open a support ticket, then ZIP and attach the file.