Sync not matching

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1

I have an issue where my DTPO does not sync from macOS.The original problem occurred because there seemed to be an issue with iCloud on Mojave so I signed out and in again of iCloud.

I have three devices Mac, iPad, and iPhone.

The iPhone and iPad sync well. However DTPO does not appear to sync remotely. I have tried uninstalling, removing iCloud sync and adding it again.I have tried cleaning the databases.

I have noticed that my databases only appear as local and not remote.It says they are synchronised but they are not synchronised with the iPhone and iPad.

Screenshot 2019-01-09 at 08.04.03.png
Screenshot 2019-01-09 at 08.04.03.png715×638 87.3 KB

2

This is actually correct and according to the screenshot they should be synchronized. Is a verification of the sync store successful?

3

I have verified all the databases successful.I am not sure how to verify the sync store.

I have checked the encryption is correct and I am logged in under the same iCloud account on all three devices.

4

E.g. via the contextual menu of the sync store in Preferences > Sync.

5

I have verified the iCloud (quickly and thoroughly). All ok.

I was thinking of deleting the sync store totally and trying to start again from the databases on my Mac, then reinstalling on my iPad and iPhone…However I can’t seem to locate the sync store in iCloud ?

6

The sync store is not accessible to casual access. Hold the Option key and choose Help > Report Bug to start a support ticket.