By chance are trying to setup a Local Sync Store? The location name you are showing should not be part of the Bonjour setup (per the instructions we’ve pointed you to). If so, why? If not, where are you entering that location name zeltak@itas-macbook-pro-113? Should be no location name for Bonjour and Cloud Sync, far as I know. Of course, I could be wrong. Re-read the instructions, please.
Have you looked at the IOS devices running DEVONthink ToGo to check that they are set to connect to the Mac via Bonjour?
Good to now see the relevant screen shots. Sorry, network stuff above my pay-grade.
I did a search via Google for “asyncsocketerrordomain 2” and found:
and
which my hunch is the direction towards solution. There are other “hits” on same keywords involving other products, but all point to network settings on the devices.
In addition to doing a ‘reboot’ try shutting down completely both devices, leave quiet for a a few minutes (for it to forget everything), then restart. Sadly, works sometimes.
So based on evidence, looks like no open network ports. Kinda weird.
Turn firewall On then Off?
Is your machine administrated by an IT department? If yes, could they have defeated this networking?
Until going much further with DEVONthink causes of the problem, seems to me there is something going on with your network on this Mac. Just based on evidence.
netstat -a
will list all the ports status. Surely should see something. If nothing again … humm.
Doesn’t get to the issue at hand. All you have shown are ESTABLISHED connections that network working. A Step, but what about Port 56283? What’s its status? Need to dig into that. Or try another available port?
I’m guessing that DEVONthink has to “turn on” the available port to be LISTENING…
Actually there is the message about uninstalling the Acrobat plugin
While it’s unrelated to this issue, I suggest you do this…
In the Finder, press Command-Shift-G and paste: ~/Library/Internet Plug-Ins.
If present, remove the AdobePDFViewer.plugin or AdobePDFViewerNPAPI.plugin
In the Finder, press Command-Shift-G and paste: /Library/Internet Plug-Ins(notice the tilde (~) has been removed).
If present, remove the AdobePDFViewer.plugin or AdobePDFViewerNPAPI.plugin
Relaunch DEVONthink.
Regarding sync, have you rebooted the iOS device as well?
thx @BLUEFROG yes rebooted both mac and iOS device(s) [this occurs on 2 iPads and the iPhone] and also even uninstalled DTTG on the iOS devices and reinstalled…feeling desperate at this stage
Not much more I can do to help you. My best suggestion is to make sure you are following the instructions in the Handbook exactly.
I note in my closing the following rhetorical comments:
nothing on this screen shot indicates/shows “just hangs”. Probably a good idea to show your evidence of your conclusion
you probably should be showing the Log that shows errors (or nothing) (all devices, I guess).
does iCloud work for you with other files syncing to the devices. Are all devices on the same iCloud account? Some find Apple’s iCloud “flakey” and requires logout and re-login. Your mileage may vary. I find it “flakey” and unreliable for me but instead of trying to fix I just avoid relying on it.
doing the same thing over and over is unlikely to make a change. Not seeing anything you are changing, just the same screen shots
consider reducing the number of max connections. Mine is set for 3.
very weird that your DEVONthink to go are “unusable” since you started “sync from scratch”. I guess you mean that without sync they are “unusable”, but just check that they all are working and function.
I had this same problem, almost certainly for different reasons.
I ran “verify and repair” on the database. Three inconsistencies were reported, all fixable. After that, the database synced fine.
The “show log automatically” option in the log window is a good idea. I didn’t have the log window open and missed the failure messages that were getting logged.
It appears documents were still open in external apps when DT was closed. Changes saved rewrote the files outside DT’s view. That’s my best guess, anyway, and I’m going to mete out relentless interrogation until I find out who in this office threatened our data with such a maliciously stupid move.
I’m the only one working here. I’ll find the culprit unless he’s just too clever for me.
In the immortal words of Hughes Mearns, “Yesterday, upon the stair, I met a man who wasn’t there…”
I’m only writing this to thank @BLUEFROG for this advice. I was going mad about not being able to sync one of my databases to iCloud (CloudKit). I have three databases, two of them were syncing properly and the third one (the main one) was not. It showed that “not yet synchronized, upload database” error message. I have tried many things, to no avail. At last, I see the advice and look into the log and it tells me that the database’s verification is failing, and verifying the database shows that I have 300 files missing, and I see that they are actually ghosts that I can send to the trash, and then the verification suceeds, and now the database is syncing, and I’m so happy. I learned something, which is in and on itself an achievement at this age . And syncing is working at last. Thanks, Jim .