Tags missing on second laptop

Hi everyone,

I am using DEVONthink on two separet MacBook Pro’s and indexing folders in iCloud with two different iCloud accounts (Work/Private).

When accesing the files on my Work MacBook, all the files are accessible and sync but unfortunately the previously set tags are not visible. Newly created tags sync fine, but I got quite a big history of files with tags which did not sync.

Is there a smart way to fix this?

Thank you for your support!

Welcome @Tegepo

  • Tags set where?
  • Are the files that show no tags from one specific indexed location?

Thank you @BLUEFROG for welcoming me and your response!

I have set the tags inside of DEVONthink, through the dedicated “Tags” field.

Another folder, which also is indexed has the Tags still visible on my work laptop.

Any ideas?

You’re welcome :slight_smile: please hold the Option key and choose Help > Report Bug to start a support ticket. Thanks!