Hello all – hoping someone may be able to offer some suggestions here –
I’m having a problem with DTTG. Until very recently I have used it almost exclusively for “consumption” – i.e., as a “reader” of content that I add in DT3 Pro and that is then synced to DTTG. In the last few days I have begun using DTTG more extensively to actually add content, and have encountered the following problem:
I add text to the end of an existing RTF note in DTTG. I make sure to press the cloud sync icon a couple of times until the cloud icon remains blank. Later, the text that I just entered has disappeared, and also does not show up in DT3.
This has happened twice now – which (for me, and for my use case) makes DTTG unusable except for consumption. (But other times, the sync works as expected, even though AFAICT, I followed exactly the same syncing procedure. Also, I have never been aware of a sync problem from DT3 Pro → DTTG).
Is this an issue others have encountered? Are there known fixes?
iPhone X, iOS 14.6, DTTG 3.1.8
iMac 2017 21.5 inch, MacOS 11.4, DT3 Pro 3.7.2
Thanks in advance for any help.