# Two passwords… I am stuck between the forum and the app site

**URL:** <https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826>\
**Category:** Site Feedback\
**Created:** [December 12, 2025, 2:14am UTC](https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826 "2025-12-12T02:14:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![gillesenvrac](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/gillesenvrac/32/37358_2.png) [@gillesenvrac](https://discourse.devontechnologies.com/u/gillesenvrac)\
**Post date:** [December 12, 2025, 2:14am UTC](https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826/1 "2025-12-12T02:14:28Z")

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When I change my password to regain access to the forum, I loose my access to the app part of the site.

With two passwords on the same domain name, I may not be the only one with this problem.

First, on trying to log on the app site, with my email : “The entered credentials are not valid.”

When I tried to reset my password on the app side, after clicking on the link sent to may email : “An error occured when loading the profile.”

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [December 12, 2025, 7:00am UTC](https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826/2 "2025-12-12T07:00:05Z")

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Which browser and version of macOS do you use? Do you use a third-party extension that handles your passwords?

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**Author:** ![gillesenvrac](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/gillesenvrac/32/37358_2.png) [@gillesenvrac](https://discourse.devontechnologies.com/u/gillesenvrac)\
**Post date:** [December 12, 2025, 5:47pm UTC](https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826/3 "2025-12-12T17:47:30Z")

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I tried with Safari and Chrome.

My MacBook Pro is running on Tahoe 26.2

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**Author:** ![gillesenvrac](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/gillesenvrac/32/37358_2.png) [@gillesenvrac](https://discourse.devontechnologies.com/u/gillesenvrac)\
**Post date:** [December 12, 2025, 5:53pm UTC](https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826/4 "2025-12-12T17:53:36Z")

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I regain access omitting the use of _Mots de passe,_ the app from the system to remember the passwords.

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**Author:** ![MsLogica](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/mslogica/32/23244_2.png) [@MsLogica](https://discourse.devontechnologies.com/u/MsLogica)\
**Post date:** [December 13, 2025, 10:41am UTC](https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826/5 "2025-12-13T10:41:47Z")

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You can label the passwords in your app so that you know which one is for your billing account and which one is for the forum.

I also have mine set up so that [discourse.devontechnologies.com](http://discourse.devontechnologies.com) is the URL that prompts the forum login.

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**Author:** ![gillesenvrac](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/gillesenvrac/32/37358_2.png) [@gillesenvrac](https://discourse.devontechnologies.com/u/gillesenvrac)\
**Post date:** [December 15, 2025, 2:16pm UTC](https://discourse.devontechnologies.com/t/two-passwords-i-am-stuck-between-the-forum-and-the-app-site/85826/6 "2025-12-15T14:16:32Z")

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I finally solved the problem by having the same password with the two sites ! An evident solution that was not easy to do if I kept the automated « strong password » suggestion. Bypassing the suggestions, I added the same password.