# Uninstall DTG and remove all documents?

**URL:** <https://discourse.devontechnologies.com/t/uninstall-dtg-and-remove-all-documents/52473>\
**Category:** DEVONthink To Go\
**Created:** [December 13, 2019, 3:53pm UTC](https://discourse.devontechnologies.com/t/uninstall-dtg-and-remove-all-documents/52473 "2019-12-13T15:53:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![arduncan5](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/a/d6d6ee/32.png) [@arduncan5](https://discourse.devontechnologies.com/u/arduncan5)\
**Post date:** [December 13, 2019, 3:53pm UTC](https://discourse.devontechnologies.com/t/uninstall-dtg-and-remove-all-documents/52473/1 "2019-12-13T15:53:41Z")

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I have just had my iMac HDD replaced with an SSD and files restored by Migration Assistant. I had to reload the databases for DT3 from a separate backup as the restored ones would not open. This seems to have broken the sync setup between DT3 and DTG (on an iPad). If I re-establish this and try a sync I am worried that I will create duplicates of 17GB of files.

Is is best to delete DTG with all its data and then reinstall and reconfigure sync?

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [December 13, 2019, 4:00pm UTC](https://discourse.devontechnologies.com/t/uninstall-dtg-and-remove-all-documents/52473/2 "2019-12-13T16:00:34Z")

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- Broken the sync in what way?
- And what kind of sync are you referring to - there is more than one method?
- Have you set up the sync location in DEVONthink’s **Preferences \> Sync** and enabled syncing the databases?
- What is reported in DEVONthink’s **Window \> Log**?

> Is is best to delete DTG with all its data and then reinstall and reconfigure sync?

Deleting and reinstalling should **not** be used as an early troubleshooting method.

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**Author:** ![arduncan5](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/a/d6d6ee/32.png) [@arduncan5](https://discourse.devontechnologies.com/u/arduncan5)\
**Post date:** [December 14, 2019, 8:18am UTC](https://discourse.devontechnologies.com/t/uninstall-dtg-and-remove-all-documents/52473/3 "2019-12-14T08:18:47Z")

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Syncing was set up for direct connection 0ver WiFi as both devices are on the same network. When I open up the DTG sync screen and choose “Locations” it shows “ard@andrews-imac” Local Network (offline), but DT3 is running on the iMac.

On chosing “edit” I then removed that location and added one of the same name which was shown below the cloud locations. That seems to have relinked the sync.

I have now enabled sync for the smallest database and that appears to have worked successfully. I will now try the other databases.

Thanks for your help.

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [December 14, 2019, 4:41pm UTC](https://discourse.devontechnologies.com/t/uninstall-dtg-and-remove-all-documents/52473/4 "2019-12-14T16:41:43Z")

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No problem 🙂