Version 3.8.2 keeps crashing during start

After upgrading to version 3.8.2 the app crashes during start. The splash screen shows for 15 seconds, and the app disappears. Happens on my iPad as well as on my iPhone

This is console.log:

2024-05-15 17:38:39.324 DEVONthink[398:5841] ----
2024-05-15 17:38:39.324 DEVONthink[398:5841] INFO: Last launch 0 minutes ago.
2024-05-15 17:38:39.564 DEVONthink[398:5841] INFO: App Store transaction observer added
2024-05-15 17:38:39.590 DEVONthink[398:5841] INFO: Release build 3.8.2 (17437)
2024-05-15 17:38:39.590 DEVONthink[398:5841] INFO: iPad 9, 3 GB, 256 GB
2024-05-15 17:38:39.658 DEVONthink[398:5841] INFO: 2 GB RAM, 118 GB storage available
2024-05-15 17:38:39.658 DEVONthink[398:5841] INFO: PSPDFKit 13.5.0 for iOS (169347)
2024-05-15 17:38:39.658 DEVONthink[398:5841] INFO: Running tasks for new build (3.8.1 (build 17428) → 3.8.2 (build 17437))
2024-05-15 17:38:39.658 DEVONthink[398:5841] INFO: -[runTasksForBuild17429]

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Crashes should be reported to our support ticket system.

  1. Go into iOS/iPadOS’ Settings > Privacy & Security > Analytics & Improvements > Analytics Data.
  2. Select the most recent .ips file with DEVONthink in the name.
  3. Tap the Share menu button and choose Save to Files.
  4. Attach this file to the ticket.

Done

Thank you.

Strangely both devices started to work a couple of hours later. New console.log:

2024-05-15 18:49:48.684 DEVONthink[816:26810] ----
2024-05-15 18:49:48.684 DEVONthink[816:26810] INFO: Last launch 0 minutes ago.
2024-05-15 18:49:51.372 DEVONthink[816:26810] INFO: Restoring with navigation stack: 0 items, detail stack: 0 items
2024-05-15 22:04:30.712 DEVONthink[816:26810] INFO: App Store transaction observer added
2024-05-15 22:04:30.822 DEVONthink[816:26810] INFO: Release build 3.8.2 (17437)
2024-05-15 22:04:30.824 DEVONthink[816:26810] INFO: iPad 9, 3 GB, 256 GB
2024-05-15 22:04:30.874 DEVONthink[816:26810] INFO: 2 GB RAM, 118 GB storage available
2024-05-15 22:04:30.876 DEVONthink[816:26810] INFO: PSPDFKit 13.5.0 for iOS (169347)
2024-05-15 22:04:30.876 DEVONthink[816:26810] INFO: Running tasks for new build (3.8.1 (build 17428) → 3.8.2 (build 17437))
2024-05-15 22:04:30.878 DEVONthink[816:26810] INFO: -[runTasksForBuild17429]
2024-05-15 22:05:23.265 DEVONthink[816:26810] INFO: Running debug launch tasks

1 Like