WebDav Database Sync issue - Missing Manifest

I store all of my various databases on my Synology server, which I access and sync via secure WebDAV. Something has gone awry, and I’m not sure why or exactly how to resolve it. My Macs sync to my “Jeff’s Document’s” database just fine, however, on my DTTG devices (iPhone & iPad), they’re both throwing missing manifest of database errors. I have no real idea why this is happening. Any ideas or suggestions on how to resolve this?





Did you already try the troubleshooting steps mentioned in the help, e.g. verify the sync store?

No., I have not. I verified the database, but nothing in the sync store. I’ll check it out, and go from there.

Back at home, and ran the Verify & Clean on the sync store, and 26 items were uploaded from the local instance. However, when I launched DTTG, the missing manifest errors began again, and the sync fails. What more can I do to resolve this issue? WebDAV has been setup and working for years, and I have no idea what’s caused this mismatch issue.

Did you do the verify on the location in DEVONthink To Go as well?

Hey Jim, No, as I wasn’t able to determine how to do it on DTTG. It wasn’t apparent. I did look though …

See page 45 of the outstanding “DEVONthink ToGo” handbook for version 3.3.4.

2 Likes

Since doing the Verify and Clean on the Sync store several days on, I’ve been getting these “1 items left to be uploaded” message every few seconds.

Looking at the server logs, I see lines and lines of:

2022-05-04T13:16:28 (  986:57152) [INFO] event-manager.cpp(291): PullEvent: Event<FileAddEvent>[2]{source: server, type: file, file_id: '684341353454281711', parent_id: '683800304870794093', path: '/DevonThink Share/KingridgeStore.dtCloud/481d3492494b543c574ba43e67c873af2ffef98fed80561e6a67c82289885d4d/673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest', sync_id: 208012, max_id: 208012, file_size: 711328, file_mtime: 1651695380, file_hash: 355142efd6011a11d066b35d678722ae, ea_size: 0, ea_hash: , exec_bit: 0, permanent_link: oYI1IDNRQUUU6wHQCGFaKjpNXtnvYcRE, uid: 1026, gid: 100, mode: 1638, acl: 1 595 0 , acl_hash: 1965ce086df8e8b7906a5e07a6e03417, share_priv_disabled = 0, share_priv_deny_list = , share_priv_ro_list = , share_priv_rw_list = , share_priv_hash = , is_force: 0, is_snapshot: 0, is_mergeable: 1, is_transient_event: 0, server_file_name: 673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest, local_file_name: 673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest}
2022-05-04T13:16:28 (  986:57152) [INFO] event-db.cpp(1640): getServerEventByPath: No record for server event path: [/DevonThink Share/KingridgeStore.dtCloud/481d3492494b543c574ba43e67c873af2ffef98fed80561e6a67c82289885d4d/673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest]
2022-05-04T13:16:28 (  986:57152) [INFO] download-remote-handler.cpp(207): Path [/DevonThink Share/KingridgeStore.dtCloud/481d3492494b543c574ba43e67c873af2ffef98fed80561e6a67c82289885d4d/673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest] has permission to access, download it
2022-05-04T13:16:28 (  986:57152) [INFO] event-manager.cpp(302): DoneEvent: Event<FileAddEvent>[2]{source: server, type: file, file_id: '684341353454281711', parent_id: '683800304870794093', path: '/DevonThink Share/KingridgeStore.dtCloud/481d3492494b543c574ba43e67c873af2ffef98fed80561e6a67c82289885d4d/673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest', sync_id: 208012, max_id: 208012, file_size: 711328, file_mtime: 1651695380, file_hash: 355142efd6011a11d066b35d678722ae, ea_size: 0, ea_hash: , exec_bit: 0, permanent_link: oYI1IDNRQUUU6wHQCGFaKjpNXtnvYcRE, uid: 1026, gid: 100, mode: 1638, acl: 1 595 0 , acl_hash: 1965ce086df8e8b7906a5e07a6e03417, share_priv_disabled = 0, share_priv_deny_list = , share_priv_ro_list = , share_priv_rw_list = , share_priv_hash = , is_force: 0, is_snapshot: 0, is_mergeable: 1, is_transient_event: 0, server_file_name: 673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest, local_file_name: 673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest}
2022-05-04T13:16:28 (  986:57152) [INFO] reload-local-acl-event-callback.cpp(24): ReloadLocalACLFilteredEventCallback: reload local filtered events from database for session '2'. path [/DevonThink Share/KingridgeStore.dtCloud/481d3492494b543c574ba43e67c873af2ffef98fed80561e6a67c82289885d4d/673388180.736-1f7947ee38f19c84226c080357f3aad97903b058-266265542.manifest]

Is there any way to determine what’s going on, and if it’s something that may need my attention to resolve? I’ve never experienced this behavior before.

  • Do a toolbar search for item:pending.
    • If none, are found, try emptying the trash in DEVONthink.
    • If any pending files found and you don’t need them, move them to the databases’ Trash and empty the trash.
2 Likes

Jim, sure enough there were several hits on some Index items. I’ve deleted them, and hopefully things will settle down, and shut up. Though my server is still rumbling a bit, but I haven’t received a “1 items left” notification in several minutes now.

Thanks, as usual! :+1:t5:

You’re welcome :slight_smile:

1 Like