When I click the Import icon in the sidebar DT3 freezes

… the sidebar open, no devices are shown but Apple Mail is opened.

DT3 then freezes and I have to Force Quit DT3.

Can anyone help at all?



Welcome @madknickers

  • How large are the mailboxes in Apple Mail?
  • Have you enabled Full disk access and all Automation requests for DEVONthink 3 in System Preferences > Security & Privacy > Privacy?

Thanks for the reply Jim, especially on a Saturday!

Thanks for the welcome too, I recently took the plunge with DEVONThink and I’m loving it so far :+1:

I played around with mail integration last weekend, Apple Mail and Outlook.

I guessed and I removed Outlook’s permission to talk to DT3 and hey-presto the problem is solved.

You’re welcome and glad to hear it’s worked out.
Enjoy the rest of your weekend!