Word documents imported via Apple Mail

DEVONthink Tips
1

Hi All,

I recently imported a huge amount of archived email using the Apple Mail import. All of the emails, and their attachments are in the database and displayed correctly. My problem is that I can not open any of the Word documents. When I attempt to open them I receive the message:

“Word cannot open this document. The document might be in use, or might not be a valid word document.”

I tried to export the record, with the same results.

Any ideas?

Regards,

Ron

2

Did you try to drag & drop one of the Word attachments to the desktop and to open the created file afterwards in Word?

3

I had not tried dragging the docs to the desktop, but that seems to be the correct action. I was trying to export the docs. Dragging them to the desktop works fine.

Thank you for your help.

Ron