2 items left to be uploaded...but which ones? And why?

DEVONthink
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21

Yes, sorry, I forgot to mention that I did that too: nothing appears with that search (on the whole database)

22

Is it possible that the database contains an indexed item which is located on an unmounted volume? Neither the search nor the verification would report this.

23

I do not use (un)mounted volumes. Items in DT are

  • Mainly indexed items from files located in a subdirectory of ‘Documents’ on the Mac (iCloud managed)
  • Or indexed items from files located on a subdirectory on MacHDD (not iCloud managed)
  • A few are items located in the DT-database directly (imported into the DB)
24

Are all these indexed items locally available?

25

As far as I can see, yes. All directories marked for local availability and iCloud indicates that all sync is done.

26

How do you mark such directories? I’m curious as the only way I know is the use the “Optimise Storage” feature. Other sync services have this selective “offline” feature but I’ve yet to find it for iCloud. Thanks!

27

They are all not on “remove download” (which would then be indicated by a cloud icon with downward arrow in the finder). So click on all those cloud icons with downward arrow to get the files available locally. Best to do this at the highest directory level needed, not file by file obviously.

28

Perhaps un-managing this folder is worth a try. iCloud is sometimes misbehaving, so that a missing cloud symbol might not necessarily mean that the file is really downloaded.

Also, iCloud-managed can lead to files being removed locally at any time, iirc.

1 Like
29

I am presuming that since i have “Optimise Storage” turned off is why what you say above is not shown on my Finder for the iCloud folder.

My hunch is @chrillek is on to something about iCloud’s Optimise Storage “misbehaving” compared to expectations.

30

I just encountered this problem as well. I am using dropbox sync.

Watching the bottom of the sidebar I could see the filename of the culprit. It was an indexed file without an extension. After fixing the extension everything is working.

I leave this here in case someone else comes across this problem.

31

The extension on its own shouldn’t matter for the sync but we’ll check this. Did you check whether the database could be verified successfully? Maybe the file couldn’t be found due to the missing extension as DEVONthink’s internal path reference included the extension.

32

Test I did before:

  • Verification went without a problem.
  • item:pending didn’t find anything.
  • re-indexing didn’t change the issue.

Changing from no extension to the correct one solved the problem.

33

Thanks for the reply! Did you index this file recently?

34

I indexed it in January. But I started syncing with dropbox today with this database. So, I assume this problem existed for some months but I just found out.

35

So far I couldn’t reproduce this using indexed & imported PDF documents, both with and without extensions. Are you able to reproduce it?

36

I changed the file back to no extension and now I get no error message. I have no idea how to explain it.

  • I had the error message “item left to be uploaded”
  • the file showed up at the bottom of the sidebar
  • I added the missing pdf extension
  • error message was gone

But now I can’t repeat it.