abort due to failure to load sync status

Doyanole · December 15, 2017, 7:42am

Hi

I do get since the last update the following error message :

anyone know what this could be or how i can change this ?

Thanks in advance

cgrunenberg · December 15, 2017, 2:45pm

A local sync status file seems to be corrupted. This should never happen as long as the drive & the filesystem are fine and there’s always enough disk space on the startup volume. To fix this, you have to clean the sync store (see contextual menu of sync store in Preferences > Sync) and upload the databases again.

molgar · June 20, 2019, 5:40pm

Sorry to bring back an old thread, but how can I know which sync store is the issue when I’m using more than one?

I am having this issue on DT 3 beta 3 while syncing to both Dropbox and iCloud Drive.

BLUEFROG · June 20, 2019, 5:51pm

Hold the Option key and choose Help > Report bug to start a support ticket. Thanks.