Activity window disappeared

DEVONthink Tips
1

My DevonThink Pro activity window has disappeared and cannot get it back.

I have tried clicking on menu bar–>window–>activity and nothing will show.

Checked Preferences and do not see a setting that accidentally got flipped.

I have rather large databases and takes a long time for local syncing and frustrating not being able to tell what is going on.

Thanks…

2

Tried quitting DEVONthink and restarting it? That usually brings back missing windows. Over here I use several spaces and sometimes the Activity Window falls behind a window and it’s hard to locate. It’s not the kind of window that shows up with Expose on my machine.

3

Yes, I have tried restarting DevonThink…actually even rebooting my laptop.

I have an external monitor also and use a dual monitor setup. I have carefully moved all of the other windows to see if it is hiding somewhere and cannot find.

Expose would not find it for me either.

4

Beside Sync, have you tried some of the other commands that activate the Activity Window? Like Verify & Repair?

5

Yes, I had tried other actives such as Verify & Repair but…

Lo and behold it reappeared today for no apparent reason after two days of absence.

Don’t know why, but I guess I will run with it. No updates had been done in the interim.

6

Same problem here. I tried several things (deleting prefs, reinstalling DEVONthink etc.), nothing works. In the moment I’m in contact with the support-team via the support-ticket system. I hope they will find a solution - I will report it here.

7

Hi,

just to report that I have the same problem in my installation of DTPO 2.8.4 – the Activity Window disappeared some time ago, and I cannot get it back.

While DTPO is useable without it, I would be happy about instruction on how to get it back.

The previous poster indicated that a ticket was open with the support team. How can I learn whether they solved the problem in the meantime?

Thanks for any help,

Andreas

8

I have same issue after installing DTPO in a new MacBook Pro 2017. I’m also use an external monitor.
I already tried to install DTPO again, look for the window behind others.

Any idea or suggestion ?

Best regards
Damian

9

Please choose Help > Report Bug while pressing the Alt modifier key to open a ticket.

10

Done