Adding annotations not possible

DEVONthink
1

Hi there,

when trying to add an annotation to a pdf-file, the annotation text disappears and is not saved, though a new record in the annotation folder is made (which is empty, too).

Anyone got an idea?
Thanks in advance!

2

Which version of DEVONthink do you use and how exactly did you add the annotation? E.g. did you use one of the default templates?

3

I use DT 3.7.2.
I add annotations using the field on the right side of the screen.

image

4

And do you just type the annotation?

5

Yes, I do.

6

So you enter text in the Annotations field of the Reminders & Annotations inspector?
Deselect and reselect the file. Is the text there still?

7

Yes, I do.
After deselecting and reselecting the text has disappeared, but there is an entry in the annotations folder named filename (annotation), but the file does not have any content.

8
  • What operating system are you running?
  • Does this persist after rebooting the machine?
9

MacOS Big Sur 11.4.
After rebooting the problem still persists.

10

Do you use any smart rules?

11

No, I don‘t use smart rules at all.

12

In the Annotations & Reminders inspector, click the Annotations dropdown and choose the New from Template > Default Annotation — Text. Type into it in the notes section. Then deselect and reselect the file. Is the text preserved?

13

That worked, thank you.
When I use markdown instead of Text, it does not work.

14

You’re welcome :slight_smile:
So the Default Annotation - Markdown doesn’t work for you?

15

Yes, the markdown annotations don‘t work here…

16

Does this also fail in a new database using a new PDF?

17

I haven‘t tried that yet. As soon as I did, I will let you know.

Thanks so far to all of you for helping me.

1 Like
18

I am also experiencing the exact same issue. However, for me even changing the default to Text doesn’t work. I am running latest Devonthink Pro and latest macOS Ventura. Instead of saving the annotation to the file, DTP creates an annotation file (as it is supposed to) in the ‘Annotations’ folder – but the annotation is not saved “in” the PDF file. It happens with both replicated and non-replicated files.

EDIT: Nevermind, I saw the suggestion too late to try a new database. That did the trick.