I’m currently encountering sync issues using Bonjour, which appear not to be network-related.
Using a cable, the sync starts but consistently breaks off with “Connection to Server timed out” after 5-10 seconds. During this time, sometimes a couple items are synced but mostly it stays stuck displaying “item x of 100” underneath the progress bar without syncing.
Not knowing what might be useful steps, I tried disabling all smart rules and also disabling Little Snitch on MacOS (where I have added a rule to allow all DevonThink connections anyway).
Appreciate any input on steps I could try to get it to work again.
You didn’t mention you did this, so I’ll mention. See page 189 (3.9.2 version) of the “DEVONthink Manual” (also same in “Help”) for troubleshooting Bonjour synching. Might be a good idea lurking there.
Did you try using WiFi so as to see if it works? Cable might be culprit and that’s the only way I can think of to test that hypothesis is to remove it and try without–depending on software primarily (Apple’s Bonjour/systems and DEVONthink.)
The purpose of me to suggest disabling Little Snitch for this WiFi test is to take that out of possible contention, also.
Yeah, that would be great. Trash is empty on both devices, and I did a rebuild a week ago. The issue was present already beforehand, and it remained afterwards.
Verification on DTTG is something I never paid much attention to. After running it for my main database, there was a message saying that a number of files had incorrect pending flags set. And it started updating the parents and the grouping of a large number of items in the database.
However, while it completes updating the grouping and parents, there is never a “successfully verified” message. After running it again twice, it always does the same thing but it seems for whatever reason the database can’t be fully verified.
I searched above error message on this forum. A good hit from 2020 is
From this I was reminded about the requirement that Bonjour to accept connections be enabled on ONE device on the network. I have “Incoming Connections” enabled only in my iMac and Bonjour disabled or “OFF” on all other devices. Same for you?
But given that the error points to a socket error, that might not tell you much. What seems to be happening here is that DTTG can’t open a socket to connect to the Mac. Which points to a network problem, not a DT/DTTG one.
Did you check if a firewall is enabled on your Mac?