I used to be able to add a pdf on my iphone or any of my ipads using the “share” button and then clicking on the DTTG blue-ish symbol. After that it asked my the database I wanted to use, I confirmed one and pressed the done-button on the upper right corner.
Next I saw that newly added pdf in the inbox of the database selected earlier.
it used to work. but these days I can no longer find my pdfs there nor anywhere else on the database. I even created a new database to see where the pdfs might have vanished to… nowhere… and certainly noplace after syncing to find them on DT3…
so… i have not heard from you… the problem still exists…
anyway… i might have found the problem… all the databases seem to sync fine but the inbox itself (not talking about the inboxes of the respective databases)
looking at the dttg log, i get “invalid encryption key” … but i do know that the encryption key is correct since all of the other databases do sync fine. this leads me to the conclusion that we have a problem with the inbox encryption key on DTTG side… nb: i got 3 seats with DT3 and they all sync fine amoung each other… so:
how do i reset the encryption key only for the inbox (inboxes/inbox .. in my version Inboxes/Eingang) since my DTTG is in german?
(looking at the info/properties for Eingang there are 192 pdf, 63 groups and i cannot see any of them in the DTTG iphone … ipad is ok)
i should add that when I look at the sync status in the sync-store at my location directly, it does say that it did sync by giving me the current time.
