Hi everyone. About half an hour ago, I made the fateful decision to restart my Mac (Air M1), and now when I try to open DEVONthink 4, it asks me for my registration credentials. When I enter those, the app tells me that “The entered license code is not valid for this application but it is for DEVONthink 3.x. Please download and install DEVONthink 3.x which will happily accept this license code.”
I had bought DEVONthink 3 only a few months ago, so I could upgrade my license to ver 4 for free, and I had no issues accessing my account previously. I tried using the “activate” button on the account website as well, but that doesn’t help either. I’m really confused. What should I do?
Update to DT 4.beta2, that solves that issue. If you can’t do from DT itself, download it from Devon website and manually update it.
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