Can't add email to devonthink pro office

jem · November 4, 2013, 1:02pm

I’m trying to “add email to devonthink” but for some reason I only get “0 messages added”

What happens is:

I select message in Mail
I select “add email to devonthink”
I see the “0 message” notification (and nothing has been imported)

This is on OS X 10.9 and Devonthink Pro Office 2.7.1
I’ve also reinstalled the mail plugin (twice just to be sure).

Any suggestion what could be wrong?

Greg_Jones · November 4, 2013, 1:09pm

Any chance that the email has already been imported into DEVONthink? You will get the ‘Imported 0 mail messages’ notification if the email(s) are already present in the database.

jem · November 4, 2013, 2:21pm

It has the same title as another email but the content is different.

I tried a couple of other emails just to be sure but none of them gets imported

jem · November 4, 2013, 2:24pm

BTW did Devontechnologies create/migrate this forum March 14, 2003? I mean considering that we both joined that day about three hours apart

korm · November 4, 2013, 5:33pm

LOL - @jem, you better start typing fast to catch up with Greg’s posting rate

jem · November 4, 2013, 5:46pm