I’ll scan a document and cant find it in the inbox either global or my open file.
Using Catalina 10.15.7, Devonthink 3.7.2; Scansnap iX500 2.0.20 ScanSnap home SW
Any thoughts on how to fix this?
I’ll scan a document and cant find it in the inbox either global or my open file.
Using Catalina 10.15.7, Devonthink 3.7.2; Scansnap iX500 2.0.20 ScanSnap home SW
Any thoughts on how to fix this?
Can you identify the Scansnap configuration details that provide the import to Devonthink
Ideally post the configuration as a screenshot, pls
Look at the Today global smart group in the Navigate sidebar in DEVONthink.
If you see the scanned file, select it and press Command-R to reveal it in its current location.
Thanks everyone for your help -
The configuration set in Snapscan preferences/Application- the Apps are in descending order
ABBY Scan to Word
ABBY Scan to Excel
ABBY Scan to Powerpoint
Devonthink 3
This configuration worked up until the last week or so.
I used the Print/move to Devonthink 3 command to directly deposit an email image that worked OK
I tried dragging pdfs to the inbox but they are not in the Recent Global group
Again my sincere appreciation to everyone for all your assistance,
Jack
You’re welcome.
Some odd hang up I ended up repooting to update some apps and everything cleared up
Thanks
Glad to hear it!
Note: We suggest rebooting devices once a week to help eliminate potential gremlins (and to be kind to the devices).