Hi, I have purchased DEVONSphere twice and helped my friend to order DEVONThink Sever from yesterday to now, but we haven’t received any license!!! I try to contact the Paddle support, but they didn’t solve this problem. Please help me!!!
As this is the second post of this kind within minutes, perhaps there is a problem with the fulfilment system.
okay, thank u, I try to contact Heike again.
We have just replied to your support ticket with a question.
Can I give you the order details? Paddle didn’t answer me.
These three orders are still in process!!!
Please confine your replies to the ticket in our support system. Thanks!
okay, actually I have been replied on ticket(971029) for two hours, I have no answer. This problem is in hurry. I have paid almost two days. But I haven’t received anything! I also try to contact Paddle, no answer yet. So the only thing I can do is contact DEVON. Maybe you could help me.
I have claimed your ticket and will reply shortly.