I am having an issue where some items cannot be dragged from the global Inbox to a database. If I attempt to drag and drop onto the database, the item will just snap back to its position in the Inbox. Using the context menu “move to” option also fails (nothing happens). Strangely some items move just fine, while others seem stuck.
I have tried restarting the application, verifying and repairing, but nothing seems to be working. I searched around but didn’t find much, any ideas?
Check Window > Log and you’ll likely see an error anout duplicate UUIDs, likely related to emails. You can’t have two records with the same UUID in the same database.
I regularly have this problem with duplicate UUIDs (most likely related to emails). This usually occurs when I move a folder with many items from a database of “active” projects to an Archive database. My challenge is I cannot figure out (easily) which are the “offending” items.
how can I identify items with duplicate UUIDs across databases?
how can I convert these to duplicates or replicants so that I can manage them more easily?
I am having the same issue, however, when I search for the duplicate, it is not to be found. In fact, the search only returns the item currently in the inbox I am trying to move.