Can't scan using beta 3 and HP C7280 all-in-one

DEVONthink Tips
#1

Here’s what’s happening:

  1. Installed beta 3

  2. Downloaded and installed the OCR piece

  3. Logged out and back in

  4. Chose File>Import>Document (via ExactScan)

  5. ExactScan loads, and a Select Source dialog box appears, with HP ScanPro Twain preselected

  6. I click OK

  7. ExactScan appears to call the HP scanner software, with Scan To ExactScan set in the lower right.
    8) I click Accept to (try) to start the scan, and

  8. Nothing happens.

The same thing occurs more or less using ImageCapture.

#2

Could you please send this to support(at)devon-technologies.com so that we can easily forward your report to the ExactCode team?

#3

Done!

#4

Was a solution found for this? I have the same problem with b6.

#5