Clip to DEVONthink on iPhone stopped working

DEVONthink To Go
1

Problem: when I try to share a link on iPhone to DTTG no document is added to DTTG’s inbox. This happens in all apps I tried (Safari, Chrome, Spiegel, Frankfurter Allgemeine Zeitung, Washington Post)

How to reproduce: open Safari → open a random website → click on the “Share”-Button → Select “clip to devonthink” → select “Bookmark” (or any other format) → click on “Ok” (in German it is “Fertig”)
then you will return to the share dialog where you can select Devonthink as target but no document was created in DTTG.

I did re-start iPhone and DTTG but the behaviour was still the same

enough space on iPhone 14 (free 50 GB of 128 GB)
iOS 17.0.3
DTTG: latest prod. version

I slightly remember that there was a similar thread here but cannot find it.

3

Any custom network setup, e.g., you’re not using the DNS servers of your ISP?

4

no custom network settings. DNS as given by provider (Telekom)

5

Sending by other services like Mail work as it should.

6

? Not sure what you mean by this.

7

It means: when I click on the “Share”-Button in e.g. Safari and select “Mail” it will send the link via Mail and will not return to the dialog with sharing options.

8

Gotcha.
On DEVONthink To Go’s databases screen, select ? > Contact Us to start a support ticket. Maybe there’s something in the logs.

1 Like
9

done (id 17390)

10

Just wanted to let you know: I upgraded to iOS 17.1 today and the problem still exists.

11

I am having the same problem today. Clip to Devonthink to go won’t work with share menu.